PRIVACY POLICY

United Kingdom Hotel Reservation Information is one of many travel accommodation sites designed and maintained by Driving Force Internet Group. This privacy statement covers the site http://uk-hotel-reservation.info. United Kingdom Hotel Reservation Information has created this statement in order to demonstrate our firm commitment to the protection of the privacy of Internet users. The following discloses the information gathering and dissemination practices for United Kingdom Hotel Reservation Information and outlines our continued support for the responsible management of consumer information. If users have questions or concerns regarding this statement, please feel free to contact our customer service department by emailing: [email protected].

Information Collection and Use

Information Collection

Driving Force Internet Group is the sole owner of the information collected on United Kingdom Hotel Reservation Information. Driving Force Internet Group collects information from our users at several different points on our Web sites.

Information Use

Information Automatically Logged

During the process of delivering information to you in the form of pages on our web site, United Kingdom Hotel Reservation Information does not collect any personally identifiable information about you such as name, address, phone number, or e-mail address. However, United Kingdom Hotel Reservation Information does obtain some types of non-personally identifiable information such as the Internet Service Provider you use to connect to the Internet, your browser type, the type of computer operating system you use (Macintosh or Windows, for example) or your IP address. We use your IP address to help diagnose problems with our server and to administer our Web site. Your other non-personally identifiable information is also used to compile broad demographic information. Such information is limited in scope to tracking cumulative totals relating to how many visits occurred, which pages were visited, average pages per visit, how visitors found our site when using search engines, and at which point visitors departed. The information collected by United Kingdom Hotel Reservation Information is used for the purpose of better understanding our site visitor's information needs.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Profile

We store information that we collect through cookies, log files, and third parties to create a profile of our users. A profile is stored information that we keep on individual users that details specific preferences with regards to receiving information through newsletters; the geographic location of the user (ie. State and Country); and the types of services used on our site.

Cookies

Cookies are pieces of information that a web site transfers to your computer's hard disk for record-keeping purposes. The use of cookies is an industry standard, and many major web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer

By setting a cookie on our site, users would not have to provide general contact information more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. All of our cookies expire 30 days after their last use.

Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.

Third Party Advertising

A third party web advertising partner delivers the ads appearing on United Kingdom Hotel Reservation Information. These ads may contain cookies. We do not have access to the information collected from cookies received with banner ads.

This privacy statement covers the use of cookies by United Kingdom Hotel Reservation Information only and does not cover the use of cookies by any advertisers.

Communications from the Site

Special Offers and Updates

We send all new members a welcoming email to verify the accuracy of their email address and to notify them of inclusion in various marketing devices. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

All site visitors making online reservations through United Kingdom Hotel Reservation Information will receive a subscription to our newsletter. Clients can decline to receive this information are given an opportunity to do so with the welcome message. Additionally, instructions for discontinuing any newsletter service are included with each mailing. Once a client has declined a service, the client will not receive the service again in the future unless they expressly indicate they wish to be re-included. Out of respect for our users privacy, we provide several ways to discontinue service including direct access to the subscription center and email removal service.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.

We may also on occassion send out a general announcement - such as a holiday greeting. While such announcements will indicate our websites, the primary purpose of such messages is to verify the continued viability of the client information and provide a seasonal greeting appropriate for maintaining a relationship - rather than selling a specific product.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes. Customer Service is an integral part of United Kingdom Hotel Reservation Information.

Messages may be sent our to customers at large on an occassional basis to solict experiences and opinions concerning matters relating to past services offered by this or one of our related sites. These messages would be an infrequent occurance and would be non-recurring in nature.

Sharing of Personal Information

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.

Reservation Service Providers / Affiliates

We partner with other third parties (reservation service affiliates) in order to offer site visitors the ability to make online reservations. When the user makes an online booking through United Kingdom Hotel Reservation Information, we share names, email addresses and booking details with our reservation service partners.

Choice to Decline Promotional Information

Our users are given the opportunity to decline having their information used for purposes not directly related the transaction or service at hand by indicating so at the time of the service or notifying us later. Our site also provides users the opportunity to decline of receiving promotional/marketing information from us. You can use any of the following methods to advise us:

You can send email to: [email protected]
You can visit the following URL: http://www.df-ig.com/info/comment.asp
You can follow the instructions included with any promotional material sent by us to decline further material
You can send mail to the following postal address:
Driving Force Internet Group, 616 Queen Street East, Suite 204,
Sault Ste. Marie, Ontario, Canada, P6A 2A6
You can call the following telephone number: 1-705-942-9765
You can Fax: 1-705-254-6492

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by emailing us at: [email protected] with "unsubscribe" in the subject line.

Links

Special Relationships

United Kingdom Hotel Reservation Information has a number of special relationships with other web based companies. In particular, our reservation systems are managed by several non-related companies that provide gateways designed to simulate the look and feel of our web site.

United Kingdom Hotel Reservation Information contains links to our reservation affiliates and their web sites. Please be aware that Driving Force Internet Group, is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Once a site visitor clicks on a link from any of our "online bookable properties" they are transferring to the reservation / booking system provided by one of our reservation service affiliates. The booking process is the sole responsibility of our reservations service partners. Functions such as the collection of client information (including credit card information), provision of client confirmation and booking the reservation are the sole responsibility of each specific reservation service partner. Although United Kingdom Hotel Reservation Information does not directly handle online reservations, we closely monitor as well as offer customer support for all reservations made through United Kingdom Hotel Reservation Information.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information, such as name, address and email address. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. When users submit sensitive information to United Kingdom Hotel Reservation Information, their information is protected both online and off-line. Confidential information is secured behind password protection and extremely sensitive information resides on a system independent of our web site.

ALL employees are kept up-to-date on our security and privacy practices. Policies are reviewed at regular staff meetings, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy.

Servers used to store personally identifiable information are placed in a secure (locked) environment.

If users have any questions about the security of United Kingdom Hotel Reservation Information, users can send an email to [email protected].

.... because our customers are important to us!